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Genealogy and Historical Research Services
Records and Archives will be open
by appointment only
beginning June 22nd, 2020
until further notice.
For further assistance regarding research or FOIL,
please call the main line at (585) 396-4376*
*Due to Covid-19 pandemic, this department may be working with reduced staff. If you are unable to reach anyone by phone, please leave a voicemail and someone will attend to your call as soon as possible.
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Policy
All requests for documents and research / retrieval time must be accompanied by a deposit check of $20 (for the first 30 minutes minimum.) The Assistant Records Management Officer will give you an estimate of costs beyond the initial $20. Then you may decide whether to continue.
Please print and fill out the document request form and send it with your check made payable to Ontario County Records and Archives or RAIMS to:
Assistant Records Management Officer
3051 County Complex Dr.
Canandaigua, NY 14424
The copy and other fees charged by RAIMS are established by local law or state statute. The research and retrieval fee for local and family history research was established by Board of Supervisors Resolution 432-2002, effective January 1, 2003.
For more on our Copies & Fees please see tables below.
Charges
Item |
Fee |
---|---|
Research / retrieval |
$40 / hour ($20 minimum) |
Copying |
$0.25 per page (plus postage) |
Postage |
Varies by weight of letter |
These fees effective January 1, 2003, based on the Board of Supervisors Resolution 432-2002.
Fax Charges
Item |
Fee / Page |
---|---|
Faxes |
$0.25 |
Long distance faxes |
$3.25 |
Make an Online Payment
Once you have received your fee quote, you have the option to pay using our online payment system GovPayNet.
Please, do not expect us to answer research questions over the telephone. We simply do not have sufficient staff for that type of service, but do not hesitate to direct any questions via email to the Assistant Records Management Officer.
Research will be handled on a first come, first served basis. If you have a substantial research project in mind, we may be able to get you in touch with a private researcher. The most satisfying method of research is, of course, to do it yourself - it is also cheaper.
In-House Research
Appointments to access the historical records at the Ontario County Records and Archives Center are not necessary. However, if you would like to call or email the ARMO ahead of time with your date of arrival and research topic, staff can be better prepared for your visit. This will also save you precious research time. There is no charge to perform in-house research at the Ontario County Records and Archives Center. Ample parking and free Wi-Fi is available on the premises, and researchers only pay for copies.
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Brooke Morse
Assistant Archives and Records Management OfficerPhone: (585) 393-2910