Most people who receive services from the Ontario County Mental Health Center do not need emergency services and do not experience any untoward events connected with their services. However, as a state-certified clinic, we are required to have a plan for emergencies and to provide you with the information on this form. Please speak to your therapist if you have any questions about this.
During regular office hours: Call the clinic, tell the receptionist that this is an emergency, and ask to speak to your therapist. If your therapist is not available, a supervisor or another therapist will speak with you.
After hours: Call the Finger Lakes Comprehensive Psychiatric Emergency Program (CPEP) at Clifton Springs Hospital and Clinic at 315-462-0425 or 315-462-9561. Or call 911 and stay on the line until 911 answers.
Ontario County Mental Health Center
3019 County Complex Drive
Canandaigua, NY 14424 (main office)
2. Geneva – this office is temporarily closed due to the pandemic
Temporary Hours of Operation due to COVID pandemic:
Monday through Friday
8:00 am - 5:00 pm