Managed Long Term Care Medicaid Plan

Medicaid Managed LongTerm Care plans (MLTC) provide long term services and supports to chronically ill and disabled people who are eligible for Medicaid. If you are Medicaid eligible and need home care services you will be required to join a MLTC Plan if you:
  • Have both Medicaid and Medicare (dual eligible)
  • Need home care, adult day health care, or other long term care for more than 120 days (four months)
  • Are age 21 and over

What is a MLTC Plan?


A MLTC is a type of health insurance which coordinates all your long term care services through an approved network of providers. A care manager will assess your situation and develop a Plan of Care to meet your specific needs.

The MLTC services include:
  • Home Health Aides
  • Nurses
  • Physical Therapists
  • Personal Care: Help with bathing, dressing and grocery shopping
  • Adult Day Care –Medical & Social
  • Specialty Health: Audiology, Dental, Optometry, Podiatry.
  • Other Services:
    • Personal Emergency Response Systems(PERS)
    • Home-delivered meals, congregate meals
    • Transportation to medical appointments
  • Nursing home care
The MLTC does not include primary, acute or emergency care. Those services are covered under your Medicare or supplemental health insurance.

How to Choose a Plan

If you don’t pick a Plan one will be assigned to you. Therefore, selecting a MLTC is important and it is suggested that you discuss it with your family, doctor or another person that helps you make health care decisions. You can change plans if you are not satisfied with the one you have chosen.

For information contact New York Medicaid Choice:
1-888-401-6582
TTY: 1-888-329-1541

NY State Approved MLTC Plans Operating in Ontario County: 

Elder One PACE Program
1000 Technology Parkway
Newark, NY 14513
585-922-2831
855-457-4436 (toll free)
(TTY 800-662-1220)

 iCircle Care
860 Hard Rd.
Webster, NY 14580
(844) 424-7253

VNA Homecare Options, LLC
1050 W. Genesee St. Syracuse, NY 13204
(315)477-9500
(855) 877-8868

Fidelis Care at Home
95-25 Queens Blvd.
Rego Park, NY 11374
(800) 688-7422