Public Health

Ontario County Public Health



Looking for a specific health service in Ontario County? Take a moment to browse our updated 2021 Ontario County Resource Guide.

2021 Ontario County Resource Guide 

Scroll Down for our COVID-19 Vaccine Clinic Schedule


Updated Isolation and Quarantine 

As of January 13, 2022


Most people will not receive a call from a case investigator or contact tracer. If you need forms for work or school. Read below and follow the appropriate link. Please use a desktop or laptop for the following links. 

Helpful Information from the CDC

January 13, 2022 NYSDOH Guidance for Isolation and Quarantine

Now there are two ways to report a positive test or receive orders of isolation or quarantine.NYSDOH Iso and QquarGet the latest, easy-to-read guidance for isolation and quarantine and isolation or quarantine orders directly from NYSDOH!

NYSDOH- Positive for COVID-19 * Click Here!

Ontario County residents have the option of reporting positive COVID-19 tests to either NYSDOH (see link above) or to our local health departments. You do NOT need to report a positive result to both entities. Isolation and quarantine orders are available on both sites. 


Home Test Self-Reporting Form for Ontario County Residents only- Must also see and complete the isolation section in the table below.


Isolate if:

How to Isolate

  1. Stay home, in a separate room for at least 5 full days 
  2. Use a separate bathroom if available.
  3. Wear a well-fitting mask when it is not possible to be separate from others in the home.
  4. Monitor your symptoms. If you have an emergency warning sign (including trouble breathing), seek emergency medical care immediately.
  5. Take steps to improve ventilation at home
  6. Avoid contact with other members of the household and pets.
  7. Don’t share personal household items, like cups, towels, and utensils.


END of ISOLATION: Symptoms

END of ISOLATION: No COVID-19 Symptoms

  1. 5 full days if no symptoms


Quarantine: Close Contact

Quarantine if:

  1. 12 or older, completed the primary series and is eligible for a CDC recommended booster shot but has not received it.
    1. Except: Individuals may go to school or work at school
      • MUST quarantine outside of school
      • NO Extra-curricular, after-school, or community activities- MUST Quarantine
      • Participate in the test-to-stay program. Testing is encouraged on days 2-3 and day 5 if no testing program. (Applies to pre-K classes when located in schools with older grades, but it does not apply to other early childhood care settings).
  1. Anyone who has NOT completed a primary vaccine series.
  2. Anyone who is NOT vaccinated. 
  3. 5-Day Quarantine Orders or Release for School or Work


How to Quarantine & Testing Recommendations    


NO need to Quarantine if:

  1. 12 years or older and had all CDC recommended COVID-19 vaccine doses, including boosters if eligible and additional primary shots if eligible and additional primary shots for the immunocompromised.
  2. 5-11 years old who had the primary series 
  3. You have had confirmed COVID-19 within the last 90 days

After Quarantine

If symptoms develop within 10 days of the last close contact, isolate immediately and get tested. (See the Isolation Section)


Quarantine and Isolation for Congregate Settings and Special Populations  


Form Links:

 Having trouble saving the orders: 

How to the Save Document to a Apple Device 

Updated 1/14/2022

February testing kit distribution

COVID-19 Testing Home testing Distribution Event

For all three scheduled events:

  • Strict limit of 4 test kits per VEHICLE
  • Pre-registration is REQUIRED (see links)
  • Open to Ontario County residents ONLY.

Tuesday, February 1, 2022 

Gannett Hill Park (6475 Gannett Hill Park Dr., Naples, NY 14512)

11:00 AM to 4:00PM

Registration is REQUIRED:

Thursday, February 3, 2022 

Finger Lakes Casino and Raceway (5857 NY-96, Farmington, NY 14425)

11:00 AM to 3:00 PM

Registration is REQUIRED:

Sunday, February 6, 2022 

Lake Geneva Plaza (795 Canandaigua Rd (Rts. 5&20), Geneva, NY 14456)

10:00 AM to 2:00 PM

Registration is REQUIRED:

Positive Home Test for COVID-19?

If you live in Ontario County and want a record of having had COVID-19 or need documentation for your employer or school, you must

1. Complete the Self Reporting Form 

2. Follow the directions in the table above to obtain isolation or release of isolation orders for work or school

You must do BOTH steps. 

As of January 27, 2022 

  • 18,871 COVID-19 cases have been reported by labs since the start of the pandemic. 
  • Labs reported a total of 109 COVID-19 cases. 21 kids of the lab reported cases are under 18 y/o 
  • Negative tests: 678
  • Hospitalizations: 57 

January 27 2022 COVID update

January 28 Cases per week

Ontario County Public Health COVID-19 Webpage
December 24, 2021 Updates: Advisory on Shortening Isolation Period for Certain Fully Vaccinated Healthcare Workers and Other Critical Workforce
NYSDOH School COVID-19 Guidance
COVID-19 Testing Site Near You!
COVID-19 Vaccine; What You Need to Know

Vaccine image



Eligibility for Booster Doses

January 28, 2022 COVID-19 Vaccine Clinic at the Rushville Hose Company. 

14 Railroad Ave, Rushville, NY 14544 

Walk-ins are welcome however, registration online is encouraged.  Please use the link below that reflects the Pfizer vaccine dose you will be seeking.  Johnson & Johnson will be walk-in only. 

Event Partners: The New York State Department of Health, Yates County Public Health and the Rushville Hose Company *If you are coming for a second dose or booster, you are encouraged to bring with you your CDC vaccination card from the previous dose(s).  

February 2, 2022 Ground Hog Clinic

Walk-ins will be welcome, but registration is encouraged (and appreciated)

February 2, 2022, PEDIATRIC PFIZER- 1st or 2nd DOSE COVID-19 Clinic

Ontario County Highway Office, 2930 County Road 48, Canandaigua, NY 14424

 February 2, 2022, PFIZER BOOSTER COVID-19 Clinic

Ontario County Highway Office, 2930 County Road 48, Canandaigua, NY 14424

February 2, 2022, MODERNA Booster COVID-19 Clinic

Ontario County Highway Office, 2930 County Road 48, Canandaigua, NY 14424

Having issues with the registration links?

  1. The system is being heavily utilized.....the first attempt may not always be successful- We apologize!
  2. We do not recommend using hand held devices to register for an appointment....use a laptop or desktop if at all possible
  3. Call the Office for the Aging to help with registration if you do not have computer access 585-396-4047

Finger Lakes COVID-19 Vaccine Hub 

The Finger Lakes COVID-19 Vaccine Hub is a new website that provides local COVID-19 vaccine safety information and data. Click the link below to check it out!

Finger Lakes COVID-19 Vaccine Hub 

Community Health: 

Community Health clinics may be able to provide vaccine. Click the links to learn more:

Finger Lakes Community Health 

Mosaic Health Rushville 


Check the following pharmacy websites for vaccination appointments. 

Ontario County Public Health Awarded National Accreditation Through the Public Health Accreditation Board (PHAB)!

Ontario County Public Health is proud to announce that it has been awarded a national accreditation through the Public Health Accreditation Board (PHAB). 

The five year process for applying for PHAB accreditation has improved both our program effectiveness and the quality our essential services. We didn't do it alone. The application for accreditation was submitted with several other county health departments (Steuben, Seneca, Schuyler, Wayne and Yates) making this the very first regional accreditation in the United States! 

The national accreditation program sets standards against which the nation’s governmental public health departments can continuously improve the quality of their services and performance. More than 80 percent of the U.S. population now reaps the benefit of being served by a health department that has undergone PHAB’s rigorous, multi-faceted, peer-reviewed assessment process to ensure it meets a set of quality standards and measures.

Public Health Accreditation Board

(Updated 9/10/2020)

COVID Mentla Health

Learn the Right Way to Wash Your Hands

NArcan Kit 4mg

Next Naloxone Program

Next Naloxone is a new program aimed at improving  access to Narcan for people living in rural communities

Next Naloxone is for anyone that can not access Narcan (due to cost, transportation or other reasons) through pharmacies, syringe exchange programs or other means. Follow the link to receive local resources and the lifesaving drug Narcan via the mail.
To learn more visit: Next Distro

(Updated 9/2/2020) 


2-1-1 Lifeline

Resources in the Finger Lakes

Need to be connected with a service in the Finger Lakes Region and not sure who to call? Simply dial 2-1-1 for local resources. 2-1-1 is available 24 hours a day, 7 days a week.

2-1-1 Life Line

(Updated 8/9/2018)

Flacra 2

Water Testing

The New York State Department of Health (NYSDOH) is offering assistance with lead testing of water, for as long as funds are available.


Common Questions

How does lead get into the water we drink? 
Inmost cases, lead in drinking water does not come from the source itself but from a plumbing system such as water fixtures, pipes and solder. Water in the plumbing system can dissolve lead from fixtures, pipes and solder. This is called leaching. Soft, corrosive or acidic (low pH) water is more likely to cause leaching. Water left standing in plumbing systems over a long period of time also increases leaching. The longer the water stands in the pipes, the greater the possibility of lead being dissolved into the water.

What can I do to reduce the lead level in my drinking water? 

If the lead level is higher than 0.015 mg/l only in your “first-draw-sample”, then the source of lead in your drinking water is likely from the fixture. 

You should:

  1. Run your water to flush out lead. Run water for at least 30 seconds or until water is cold to the touch or reaches a steady temperature before using it for drinking or cooking if it hasn’t been used for several hours. This flushes lead-containing water from the fixture.
  2. Use only cold tap water for cooking, drinking or making a baby's formula. Do not cook with or drink water from the hot water tap; lead dissolves more easily into hot water.  DO NOT USE WATER FROM THE HOT WATER TAP TO MAKE BABY FORMULA.
  3. Do not boil water to remove lead. Boiling water will not reduce lead.
  4. Replace your plumbing fixtures if they are found to contain lead. Plumbing materials, including pipes, new brass faucets, fittings, and valves, including those advertised as “lead-free,” may contribute lead to drinking water. The law allows plumbing products (such as pipes, pipe fittings, plumbing fittings and fixtures) with a weighted average of the lead content of wet surfaces of up to 0.25% lead to be considered “lead free.”

If the lead level is higher than 0.015 mg/l in both first-draw and flush samples, your home may be served by a lead service line and/or plumbing materials in your home may contain lead. Refer to the step 4 above.

Also, consider purchasing bottled water or a water filter. Read the package to be sure the filter is approved to reduce lead or contact NSF International at 800-NSF-8010 for information on performance standards for water filters. Be sure to maintain and replace a filter device in accordance with the manufacturer’s instructions to protect water quality. Any measure you take to reduce your exposure to lead should be continued until the lead source(s) has been minimized or eliminated.

Free Lead Testing Pilot Program NYSDOH

Where can I get more information?
New York State Department of Health 
Childhood Lead Poisoning Prevention

Certified Product Listings for Lead Reduction

(Update: 9/2/2020)

Stay Informed About the Former Geneva Foundry Site 

For the latest updates on the former Geneva Foundry site, visit:                 

New York State Department of Environmental Conservation 
Register for news and updates from the 
Department of Environmental Conservation, Division of Environmental Remediation 
Do you have specific site related health questions? 
     Anthony Perretta
     Corning Tower, Room 1789
     Albany, New York 12237
     Email NYSDOH-BEFI

(Updated 9/2/2020)