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1. What is PERS?

The PERS system operates via a transmitter which automatically dials a highly-trained emergency-rescue dispatcher who will send appropriate help to the home where the signal originated from.

2. What happens when I push the button?

The unit automatically dials the emergency-response center for you. The operator will notify whoever is on your emergency contact list. Your list may include family, friends, neighbors or even 911.

3. How does PERS work?

A call is activated by pressing a button on a small console unit or on a pendant usually worn around the neck.

The PERS unit must be connected both to a private phone line having a modular jack and to an electrical outlet. In an emergency, it dials a special number and transmits a coded message. The PERS unit has an internal backup battery in case of power failure.

Operators are on duty 24/7 to receive and respond to emergency calls.

4. What if I accidently push the button?

The emergency response center operator will call you and ask if you need assistance. Simply tell the operator no help is needed.

5. How much does PERS cost?

There are several companies offering Personal Emergency Response Systems in Ontario County:

• PERS Providers