Office for the Aging

The Ontario County Office for the Aging is a human-service agency located at 3019 County Complex Dr. in Canandaigua, New York.  Nestled in the Finger Lakes region, the county houses approximately 110,000 residents. The Office for the Aging serves people 60 years of age and older and their caregivers. The mission of this office is to provide advocacy, information, assistance, assessment, and referral.
To learn more about our office please visit our About Us page.

***Special Announcements***

Clifton Springs Food Site Aide Job Opening


Begins July 6, 2021

Legal Assistance of Western New York Q & A Session

You are invited to join us July 28th at 3:00 PM for a Question & Answer Session with

Legal Assistance of Western New York to focus on:


“The Change in Current Power of Attorney Law”

We will also address questions on the types of cases LawNY can help with, how to get a referral, eligibility for services, and in what situations LawNY would refer to a private attorney for assistance. 

Please call Office for the Aging in advance for registration 585-396-4040

Senior Community Dining Sites Now Open 2021!

Gorham United Methodist Church-2nd, 3rd and 4th Wednesday 11:45am

 Call 585-396-2773 for Reservation

Shortsville Fire Hall: Monday-Thursday 12:00 PM

Call 585-919-2773 for Reservation

Lyceum Heights Senior Living Facility: Monday-Friday 11:30 AM

Call 585-919-2773 for Reservation

United Church of Christ, Honeoye: Tuesday and Thursday 12:15 PM

Call 585-919-2773 for Reservation

Salvation Army Canandaigua: Tuesday Thursday and Friday 11:00am

Call 585-919-2773 for Reservation

Senior Citizen Club of Canandaigua

Meets 1st & 3rd Tuesdays of the month at 12 noon. Meetings are at 40 Wilcox Lane in Canandaigua. Just stop by.

Department of Justice

Office of Public Affairs


Wednesday, March 31, 2021

Justice Department Warns About Fake Post-Vaccine Survey Scams

The Department of Justice has received reports that fraudsters are creating fraudulent COVID-19 vaccine surveys for consumers to fill out with the promise of a prize or cash at the conclusion of the survey. In reality, the surveys are used to steal money from consumers and unlawfully capture consumers’ personal information.

Consumers receive the surveys via email and text message, and are told that, as a gift for filling out the survey, they can choose from various free prizes, such as an iPad Pro. The messages claim that the consumers need only pay shipping and handling fees to receive their prize. Victims provide their credit card information and are charged for shipping and handling fees, but never receive the promised prize. Victims also are exposing their personally identifiable information (PII) to scammers, thereby increasing the probability of identity theft.

Unless from a known and verified source, consumers should never click on links in text messages or emails claiming to be a vaccine survey.

Schemes that use links embedded in unsolicited text messages and emails in attempts to obtain personally identifiable information are commonly referred to as phishing schemes. Phishing messages may look like they come from government agencies, financial intuitions, shipping companies, and social media companies, among many others. Carefully examine any message purporting to be from a company and do not click on a link in an unsolicited email or text message. Remember that companies generally do not contact you to ask for your username or password. When in doubt, contact the entity purportedly sending you the message, but do not rely on any contact information in the potentially fraudulent message. 

If you receive a text message or email claiming to be a COVID-19 vaccine survey and containing a link or other contact information, please report the communication to the National Center for Disaster Fraud (NCDF) by calling 866-720-5721 or via the NCDF Web Complaint Form at: Intellectual property crimes such as these also may be reported to federal law enforcement at the National Intellectual Property Rights Coordination Center (IPR Center) at

If you believe you may have entered information into a fraudulent website, you can find resources on how to protect your information at:

To learn more about identifying and protecting yourself from phishing attempts, visit or

Further information about major scams targeting American consumers can be found at the Justice Department’s Transnational Elder Fraud Strike Force website:

This alert is provided by the IPR Center and the Consumer Protection Branch of the department’s Civil Division.

For more information about the Consumer Protection Branch, visit

How to Use Medicare Plan Finder Step by Step


Need Help? 

NY Connects Helpline - Call 585-396-4047 for help connecting to all kinds of resources. If you have a question or problem, call us.

Home Delivered Meals: If you  are age 60 or older call for an assessment to receive  either hot or frozen meal  from our Meals on Wheels program.  Our Meals on Wheels staff and volunteers are required to wear face masks and gloves while delivering your meal. They are also practicing social distancing.

Congregate Meals (Community Dining Program): This program is closed until further notice. We have opened  Grab n Go sites at the Spa Apartments in Clifton Springs and  Lyceum Heights in Geneva. However, you must be a resident of those apartment buildings to participate.  We also have a Grab n Go site in Honeoye at the United Church of Christ on Tuesdays and Thursdays. Please call to reserve a meal. Former participants of our congregate meal sites can get a home delivered meal, if they desire.

Health Insurance Counseling:  We are still providing health insurance counseling on Medicare, Medicare supplement or Advantage plans, Medicaid, MSP over the telephone or over the web.

Medicare 101 Workshops: Are being offered by webinar or telephone conference, call the office for more information. We also started in-person workshops with social distancing. 

EISEP: Home care services for middle income older adult and case management is still available. A comprehensive assessment is conducted over the telephone. This service is for frail older adults struggling to perform activities of daily living. A financial assessment is also required as there may be a cost share required for the home care services.

Caregiver counseling and support are still being offered by phone. There are many on-line services available from the Alzheimer’s Association or the Finger Lakes Caregiver Institute for caregivers of those with dementia. Call NY Connects for information. We also have respite services for those caring for older adults. 

Tai Chi: We are offering a class on-line through Zoom. Call to register for a class .

Other Resources

Legal Assistance of Western New York

Grocery Delivery Fact Sheet

Pharmacy Delivery Fact Sheet

 Social Security Newsletter

Got an Hour?

 Call Tammy, Volunteer Coordinator

 for volunteering opportunities!



The Fraud Corner

New York State Office for the Aging Issues Guidance Against Government Grant Scams

Inspector General Warns About New Social Security Benefit Suspension Scam



For the most recent and up to date news on fraudulent activities, please visit our Scam Alerts page.

How Do I Get Help?

By calling NY Connects or Office for the Aging at 585-396-4040 or 315-781-1321.

NY Connects Logo Opens in new windowNew York Connects, a "single Point of Entry" for long-term care services, is a program of the Ontario County Office for the Aging.

It offers a "one-stop shop" for consumers attempting to navigate the many aspects of the long-term care system.

Telephone interpreter